Terms and Conditions

Returns Policy

We stand by our products, if  the items you receive are faulty or not fit for purpose, we will refund or replace no questions asked if they are returned to us.

After 7 days returns and refunds are subject to manufacturers warranty.

Credit Terms

We do not offer credit, goods are dispatched as soon as payment is cleared.

Privacy

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

Delivery Times

We will process your order within 1 business day following payment in cleared funds. Payment by online banking cannot be checked until the next business day. We will send you an email notifying you when your order has been shipped. Please allow upto 7 days for delivery domestically, or 2 weeks internationally.

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Web site designed by Red Dog Web design


 

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